At Blackbird Health, our commitment is to provide precision care with powerful outcomes for children, adolescents, and young adults struggling with social developmental and school-related challenges. We believe that our youth deserve the very best care, not only for their physical health but also their mental health. Through an integrated community-centered care approach, our skilled clinical team delivers exceptional virtual and in-person care across a wide range of specialties. If you're excited to work for a mission-driven company that values compassion, dedication, and a holistic approach to care, Blackbird Health is a great place to advance your career.

Under the direction of the Director of Clinical Services and the RN manager, the RN will work in a 100% virtual setting. The RN will provide quality and compassionate care, delegate duties within scope, assist and help maintain patient charts, refills, and prior authorizations, and assist CRNPs with follow-up, triage, and communication between disciplines as needed.

WHY WORK WITH US:

Virtual work model
Comprehensive benefits package: medical and dental coverage is available on day 1 of employment
401k (with a company match)
Employer-paid life insurance coverage
Paid Time Off
Clinician-led leadership team
Clinical development and trainings
Excellent administrative support is provided
Explore your career advancement potential by receiving opportunities to grow with tenure.
Supportive work culture
Blackbird Health comprises intelligent, humble, compassionate, and hardworking people. Joining the ranks means you'll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise

ESSENTIAL FUNCTIONS:

Establish positive, trusting rapport with patients
Triage, assess, and communicate with patients, families, and interdisciplinary team
Refer patients to outside agencies when necessary, communicate with the team and update charts as needed

REQUIREMENTS:

Active licensure in Pennsylvania, with knowledge that we will require compact or licensure in the company's other locations.
Typing, computer, EMR, and Windows based software experience
Utilizes tracking and data tools as needed.
Exceptional customer service skills and excellent critical thinking skills
Professional appearance
All duties of RN, in addition to advancing to possible managerial role

Responsibilities

LPNs and CMA Managers have day-to-day responsibilities.
Will escalate based on the needs and criteria of the patient, family, or staff.
Support the CRNPs/Medical providers in patient care
Schedule/reschedule medical appointments as needed based on necessity.
Respond to medical-related/Crisis calls, provide direction on incoming crisis calls to be reviewed and filtered appropriately by using clinical judgment to resolve patient issues and/or seek input from CRNPs as needed.
Update tracker and providers using proper formats.
Managing refill email and following up as needed.
Monitor for suspicious medication requests, concerns, or misuse and notify prescribing providers of any abnormal activity.
Communication/consultation with pharmacies regarding medication-related issues
Provide assistance to patients and/or parents regarding medication dosages, side effects, time/action, titration, and medication shortages.
Provide education and guidance to patients, families, and staff as needed with dietary, lab, and other evaluation follow-up.
Follow up on patient issues/concerns to determine the effectiveness of interventions
Review for critical values that need to be addressed immediately.
Review labs with CRNPs and follow up as directed.
Add CPT and dx codes related to lab billing issues
Support RNs, LPN's, and Medical Assistant Managers when coverage is needed and answer questions based on patient need
Attend staff meetings as directed
Hold and manage meetings with staff, outside services related to our practice, testing facilities, and pharmaceutical companies/reps.
Assist with Prior auths, insurance follow-up, Assistance with form completion, i.e. diagnosis letters, school notes, school medication forms, FMLA, Disability, and ESA letters, complex medical records, and accommodation letters.

Qualifications

Education Requires Active non-restricted Registered Nursing license with BSN; compact state license preferred.
Experience 2+ years of administration/manager experience is required, and 2+ years of registered nursing with a minimum of BSN is required.

The target range for this position is $60,000 - $70,000. Individual pay may vary from the target range and is determined by a number of factors, including licensure, experience, location, internal pay equity, and other relevant business considerations.

FOSTERING AN INCLUSIVE ENVIRONMENT:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.

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