Twin Health

At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin™ , a dynamic representation of each individual's unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions.

Working here

Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what's needed to create impact for our members, partners, and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In's 2022 Best Places To Work Awards. Twin Health has the backing of leading venture capital funds including ICONIQ Growth, Sequoia, and Sofina, enabling us to scale services in the U.S. and globally and help solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!

Excited to join us and do your part in improving people's health and happiness?

Opportunity

Join us in one of our most critical member-facing roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As an RN at Twin you make a difference in people's lives every day by providing clinical guidance, support, education, and encouragement to empower your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health.

This job is a great fit for you if you have expertise with building rapport with members, are highly motivated, energetic, and focused on enhancing the quality of healthcare. You have demonstrated the ability to work collaboratively with an interdisciplinary care team in the adoption of new technologies to coordinate care, engage in shared decision making, and achieve successful clinical outcomes. You are comfortable leveraging data in observing trends and developing corrective action plans to facilitate the transformation of member lives.

Join Us

This is an exciting role for a Registered Nurse with a diverse healthcare systems background. Join us to use your finely-tuned skills in assessing physical and psychological-social needs. You will support a dynamic care team in identifying member goals, health priorities and learning opportunities. This will include utilizing motivational interviewing techniques and designing interventions with members to build engagement and improved health outcomes. Other skill set considerations include ability to work efficiently and with competing priorities, comfort with technology and data, as well as employing knowledge of care management principles.

This role will report to a nurse manager and work within a team pod structure. A successful candidate for this role will be curious, collaborative and adaptable to member journey and team needs. You will be excited to jump into a day that may look a bit different than the day before, while making improvements along the way and building upon your highly-valued skill set.

Responsibilities

Delivers remote clinical monitoring and member education via software, video conferencing, and the Twin Health electronic medical record
Promotes member self-care management by utilizing clinical judgment, data analysis and critical thinking skills
Evaluates member progress toward goal achievement, including identification and evaluation of barriers to meeting or maintaining plan of care and/or health status
Prioritizes and manages individual members along the Twin journey by monitoring health condition reversal trends, conducting lab reviews, supporting medication management
Collaborates closely with team colleagues including nurses, health coaches, providers, and operations teams to drive a seamless experience for members
Engages the nursing philosophy to capture a holistic picture of the member's clinical status from Intake to ongoing care management
Gives appropriate health guidance by utilizing clinical knowledge, training and protocols
Leverages the nursing processes to triage member alerts and inquiries
Strictly adheres to Standard Operating Procedures for member management and escalations
Provides timely responses and feedback to colleagues regarding member care
Conducts detailed monitoring to support medication reconciliation and adherence
- Collaborate with members and pharmacies to identify solutions to defray costs for members and reduce gaps in coverage
Organizes accurate records and maintains confidentiality according to federal law and Twin policies
Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concerns
Contributes to the development and improvement of clinical care that enhances cost effectiveness while ensuring quality care
Participates in on-going education and performance improvement activities
Additional duties as assigned

Qualifications

Currently active and unencumbered RN license within the state in which patient care is occurring
Minimum 4 years of nursing experience in various healthcare systems such as hospitals, Federally Qualified Health Care centers, ambulatory care environments (primary care, internal medicine, family practice, surgical/multi-specialty), health payor systems (case management), etc.
Experience preferred in one or more of the following areas: Case/care management, value-based care, population health, care coordination or transition care management
Required, BSN or MSN from accredited school of nursing
Skilled in motivational interviewing and driving behavior change
Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care
Demonstrated ability to manage large caseloads and effectively work in a fast paced environment
Proficient with simultaneously navigating the internet and multi-tasking with multiple electronic documentation systems and business tools (Google, Slack, etc.)
Comfort with ambiguity and change
Experience in a high-growth, or other quickly changing environment
Professional telephone and video skills
Self-motivated and results-focused
Client service excellence
Quick learner who integrates new knowledge
Organized and detail-oriented
Ability to handle competing demands with diplomacy and enthusiasm
Ability to work collaboratively with clinical infrastructure and hierarchies
Excellent time management and ability to prioritize work assignments
Passion for Twin's purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases
Bilingual, fluent in Spanish preferred

Compensation and Benefits

The compensation range for this position is $80,000-$85,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

A competitive compensation package in line with leading technology companies
A remote and accomplished global team
Opportunity for equity participation
Unlimited vacation with manager approval
16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
401k retirement savings plan

Twin Health

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