Careers at Unity Health Network, part of the Optum and UnitedHealth Group family of businesses. Unity Health Network is the largest independent physician network in Northeast Ohio. Our infrastructure enables us to provide extensive primary care services and diverse specialty care offerings while removing non-medical business functions from our clinical staff, allowing them to concentrate on care delivery. Our team is growing, and we are looking for more health care professionals who want to be part of an organization that is driven by excellence. You can be part of a dedicated health care team that provides high quality and timely patient-centered services. In return, we will provide you with competitive opportunities that are driven to change the future of health care delivery and your career. Together, we’re making health care work better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

This position is for a part-time remote Telephone Triage Nurse working for an afterhours answering service. Working from the comfort of your own home, you will handle calls from primary care provider patients. If you are located in Cuyahoga Falls, OH, you will have the flexibility to work remotely* as you take on some tough challenges.

Schedule: Part-time, typically 20-24 hours per biweekly pay

Wednesday from 5:00 p.m. – 8:00 p.m. and on-call from 8:00 p.m. – 8:00 a.m.

Every other Friday from 5:00 p.m. – 8:00 p.m. and on-call from 8:00 p.m. – 12:00 a.m.

Every other Weekend both Saturday and Sunday day shift

Every other Holiday

Primary Responsibilities:

Taking inbound calls to assess patients current health status
Answer calls ranging from general medical questions and refills to patients with symptoms of covid, flu, UTI, etc.
Provide patient education to assist with self-management
Interact with providers
Coordinate care for patient
Educate patient on processes
Document and track findings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Active, unrestricted RN license in the State of Ohio
3+ years of RN experience in a hospital setting, acute care, direct care experience
Computer proficiency, to include solid data entry skills and the ability to navigate a Windows environment (Word, Outlook, Excel, and Internet)
Critical thinking skills and ability to effectively communicate with providers
Comfort with electronic health records and charting
Designated quiet workspace and access to install secure high-speed internet via cable/DSL in home

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Unity Health Network

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Telephonic Triage RN, Part-Time