Job Title: Registered Nurse - Healthcare Specialist - Remote | Work From Home
Job Overview
We are delighted to invite compassionate and committed Healthcare Specialists to become part of our team! If you have a passion for healthcare and a desire to assist others, this is a remarkable opportunity to make a significant impact.
In your role as a Healthcare Specialist - Customer Service Representative, you will serve a crucial function in supporting a Federal Agency by delivering empathetic and informed responses to health-related inquiries. Your primary duty will involve assisting medical professionals, hospitals, clinics, and various healthcare facilities by addressing their questions and concerns through phone communication. This position is full-time and remote, offering 40 hours of work each week from the comfort of your own home.
Key Responsibilities
- Respond to health-related inquiries from medical professionals promptly and professionally.
- Supply accurate and clear information in accordance with established guidelines and policies.
- Communicate effectively with physicians, nurses, and other healthcare practitioners.
- Maintain a compassionate, professional, and precise approach in all communications.
- Work autonomously while adhering to the organization's standards and procedures.
Required Skills
- Thorough understanding of various medical conditions, diseases, and illnesses.
- Excellent communication skills, with the ability to articulate thoughts clearly in both spoken and written English.
- Proficiency in word processing and other relevant computer applications.
- Capability to work independently with minimal supervision.
- A patient-centered and compassionate approach to customer service.
Qualifications
To qualify for this position, candidates should meet one of the following combinations of education and experience:
- Registered Nurse (RN): 1-2 years of relevant experience.
- Licensed Practical Nurse (LPN): 3-4 years of relevant experience.
- Bachelor's degree in a health-related field: 4+ years of relevant experience.
- Associate's degree or relevant certifications in a health-related field: 5+ years of relevant experience.
Career Growth Opportunities
Joining our organization opens avenues for professional growth within a nurturing healthcare environment, where your contributions can facilitate career advancement and ongoing professional development.
Company Culture And Values
We prioritize a work culture that cherishes compassion, dedication, and a patient-centered philosophy in customer service. Our supportive and dynamic environment encourages every team member to contribute meaningfully to the healthcare sector.
Employment Type: Contractor