Mercy HaH Acute Triage Registered Nurse provides high-quality advanced phone-based triage for complex acute care and urgent needs in the HaH program. As part of the role, the RN triage supports the daily HaH operations, referral management, care coordination, clinical operations support, logistics, and patient and family communication.
Qualifications and Experience• Education: o Graduate of an accredited registered professional nursing program• Licensure: o Is personally responsible for obtaining and maintaining a current RN license within the hiring state and/or compact licensure in which nursing duties are performed. Must meet all state board of nursing requirements• Experience: o A minimum of two years of previous nursing tirage experience in an acute inpatient or emergency department setting. · Certifications: o Basic Life Support Health Care Provider card or successful completion of course within 30 dayso One or more of the certifications below may be required based on the position/unit hired to, or acquisition of certification within department required timeframe: ACLS (Advanced Cardiac Life Support)- NRP (Neonatal Resuscitation Program)- ENPC (Emergency Nursing Pediatric Course)- TNCC (Trauma Nursing Core Course)- CPHON (Certified Pediatric/Hematology/Oncology Nurses)- OCN (Oncology Certified Nurse)- BLS (Basic Life Support)- PALS (Pediatric Advanced Life Support)- PEARS (Pediatric Assessment Recognition and Stabilization)- S.T.A.B.L.E. (Sugar, Temperature, Airway, Blood Pressure, Lab Work, And Emotional Support) Six Assessment &Care Modules- C-EFM (Fetal Monitor Certification)- Other unit specific certifications as required· Other: o Strong nursing, communication, and interpersonal skills for HaH triage with close attention to detail o Ability to work independently, be self-directed, with creative problem-solving abilities to adapt to unpredictable circumstances. o Ability to work with various computer software applications and technologies required.