Planned Parenthood Pasadena & San Gabriel Valley (PPPSGV) has been proudly serving our community since 1933 and is one of the original Planned Parenthood affiliates in the nation.
We provide reproductive health care, health education and advocacy from our five health centers in Alhambra, Baldwin Park, Glendora, Highland Park, and Pasadena, in addition to our telehealth clinic. We strive to ensure the sexual and reproductive health services we provide align with the needs of the communities we serve. Our service area extends from Glendora to Glendale and from the San Gabriel mountains to the San Bernardino freeway, home to 24 communities and a diverse population of 1.4 million people.
Today, PPPSGV sees over 60,000 patient visits per year and delivers over 15,000 opportunities for sex and relationship education in our schools and colleges.
We offer safe and legal abortions. We are committed to providing accurate, non-judgmental care and resources by helping our patients overcome financial, transportation, and other barriers to care. In addition, we work with abortion funds and practical support network to support our patients. Our abortion care has increased every year since 2018 with an average of 3,500 abortions per year. We saw close to 4,000 abortion patients in 2022 alone, approximately 59 were out-of-state patients.
The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at all five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide excellent customer service in a non-judgmental, empathetic manner to patients.
- Education:
- High School diploma or equivalent
- Graduate of an accredited medical assistant program
-or-
Experience:
0-2 years comparable clinical back office medical assistant experience
Reproductive and/or family planning health care experience preferred
Other:
Commitment to and support for the mission and goals of Planned Parenthood, including but not limited to, increasing access to abortion and decreasing abortion stigma
Commitment to quality healthcare
Excellent customer service and commitment to providing the highest level of customer satisfaction
Productivity and efficiency through punctuality and attendance
Clear and concise writing skills
Establish trust and rapport with all patients and guests
Initiative utilizing resources effectively
Multi-task and detailed orientated
Work in a fast-paced health care environment
Maintain relevant knowledge about anatomy and physiology, methods of contraception, STDs, pregnancy, adoption, abortion, early prenatal care, community resources, Agency protocols and referral procedures and all Planned Parenthood programs
Work independently and as part of a team
Understand insurance and FPACT contract guidelines
Communicate effectively with patients and co-workers of all backgrounds
Recognize own biases; non-judgmental
Approach every interaction with compassion, honesty and an earnest desire to help
Adaptable to shift direction as needed
Open to change and new ways of working quickly and efficiently
Knowledge of EMR systems, Outlook, and Internet
Adapt quickly to advances and changes in technology
Legally required to report observed or suspected abuse
Must have reliable transportation to travel to other health centers
Work Saturdays and/or evening hours required
Some positions require bilingual skills
Commitment to personal and/or organizational Diversity, Equity and Inclusion work, including the proficiency and/or strong willingness to use non-binary pronouns
$28 - $30 an hour
The hiring rate for this position is: $28- $30 /hour + Medical, Dental, Vision, 401k Matching Program, Premium CALM account, holidays, paid time off, and more!
PPPSGV is committed to fostering an inclusive and diverse workplace. We offer a series of workshops during employee onboarding and throughout the year. We also provide additional opportunities to get involved in our diversity, equity, and inclusion (DEI) work through various task forces, conferences, and staff retreats.
We are a prominent team of passionate health experts who adhere to the highest standards as we collaborate and care for people without judgment. As we stand in solidarity with communities of color, we demand greater diversity, equity and inclusion (DEI) within our organization.
Join our team and be part of a powerful movement to shape the future of sexual and reproductive health!
“We are Planned Parenthood Pasadena & San Gabriel Valley”, for more information about our affiliate, please visit: We are Planned Parenthood Pasadena & San Gabriel Valley! (youtube.com)
For additional career opportunities, please visit our careers page: Careers at PPPSGV | Planned Parenthood Pasadena & San Gabriel Valley
Planned Parenthood Pasadena & San Gabriel Valley is an Equal Opportunity Employer.
