At Vitalant, we’re dedicated to transforming lives through the gift of blood and advancing healthcare with unwavering commitment to quality and safety.
The Quality Programs Manager plays a vital role in supporting this mission by designing and maintaining enterprise-wide quality programs that uphold the highest standards in every aspect of our operations. This position collaborates with leaders and staff to develop programs that drive excellence, including deviation management, quality risk assessments, regulatory compliance training, and quality software solutions.
By analyzing trends, proposing corrective measures, and leading initiatives that enhance operational excellence, the Quality Programs Manager ensures we deliver on our mission. This role also serves as a trusted resource for quality and regulatory compliance across the organization, fostering continuous improvement at every level.
What to Expect:
Schedule: Monday - Friday
Work location: Remote anywhere in the United States
Our comprehensive total rewards support you, your family, and your future with:
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
As a Quality Programs Manager, you'll get to:
- Lead and manage quality procedures and deviation management systems, ensuring consistency and excellence across the enterprise.
- Design, maintain, and enhance quality systems, automated tools, and internal risk assessment programs.
- Analyze compliance risks through internal assessments and external inspection findings, driving improvements.
- Develop and deliver impactful training programs on quality and regulatory compliance for field and operational staff.
- Oversee cross-functional projects, managing planning, team coordination, and resource allocation.
- Stay ahead of regulatory changes, assessing their impact on quality processes and ensuring compliance.
- Play a key role in annual budget planning and resource allocation.
Knowledge/ Education
- Bachelor's degree or equivalent combination of education and experience required.
- Knowledge of local, state, national, and international regulations as they relate to the blood industry, quality, and manufacturing activities required.
- Knowledge of computer environments, standard development, and system life cycle methodology preferred.
Licenses/ Certifications
- CMQ/OE, CQA, RA, PM and/or Six Sigma certification preferred.
- Certification as a Medical Technologist or Specialist in Blood Banking (SBB) by a recognized certifying agency or RN licensure preferred.
Experience
- Six years of related experience in a regulated industry required. To include:
- Three years of supervisory experience or equivalent (e.g., project lead).
- Four years of experience in quality, regulatory, and/or auditing.
- Previous experience leading and/or supporting multi-disciplinary teams and projects required.
Skills/ Abilities
- Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
- Must be able to maintain confidentiality.
- Able to organize, prioritize, and execute a variable workload and multiple priorities and projects.
- Ability to work in a team environment and participate as an active member of management.
- Must have analytical, statistical, personal organization, and problem-solving skills.
- Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate staff.
- Effective oral and written business communication skills.
- Must have proficient computer skills.
About Us
Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here
