Triage Nurse (Telehealth)

Sequence Health • Full-time • Remote (US) • $25 - $30 / hour • 1w ago

Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value system is centered around continuously improving the patient healthcare experience. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We believe you exemplify these qualities and are excited to have you join our team to continue to make a difference for patients and their families.

Since 2004, Sequence Health has offered a wide breadth of innovative patient engagement and patient management solutions to help optimize operational efficiency, elevate brand awareness, and grow physician practices and healthcare businesses.

We are seeking a Registered Nurse who will provide nursing and administrative support to a range of practices across the country. Candidates should have strong computer skills and excellent phone skills to work with providers, patients, and administrators. This is a full-time, day-shift position being offered remotely. The pay range is a $25-30 hourly rate.

Essential functions include:

Receive inbound calls from patients and place outbound calls to patients.
Provide clinical assessment based on established protocols and triage patients by phone or through patient portal.
Respond to patients’ messages in patient portal, create orders and route to appropriate parties.
Provide administrative support for patients’ and providers’ needs in terms of FMLA, ADA, and LTD/STD
Communicate with Health Care Provider through approved methods as needed.

Qualifications:

Registered Nurse
Current demonstration of clinical proficiency
Excellent written and oral communication skills
Excellent critical thinking and problem-solving skills
Ability to work within approved procedure and clinical guidelines
Electronic Medical Record Experience, i.e EPIC, Cerner, Greenway
Ability to use windows-based computer software including ADOBE, MS Word, MS Excel, Fax and others

Minimum Requirements

Registered Nurse with Unencumbered e-NCL Licensure. California licensure is required.
Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. Women's Health or Labor and Delivery experience preferred.
Minimum of 3 years' of bedside experience
Able to work remotely at home in a private HIPAA compliant workspace
Able to house company equipment needed to perform job
Broadband Internet Access
Immigration or work visa sponsorship will not be provided
Physical Demands:
Ability to hear in normal range and wear a headset / earpiece
Good visual acuity to read computer screens, scripts, forms etc.
May sit 100% of the time when taking calls
Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
Immigration or work visa sponsorship will not be provided